The Worx Hub - Privacy Policy

Effective Date: 21/01/2025

The Worx Hub ("we," "our," or "us") is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our application ("App") and your rights regarding your data.

  1. Information We Collect

    We may collect the following types of information:

    • Personal Identifiable Information (PII):
      • Name, email address, phone number, and other contact details.
      • Documents and files you upload to the App.
    • Usage Data:
      • Information about how you interact with the App, including access times, device type, and operating system.
    • Other Information:
      • Any additional information you voluntarily provide.
  2. How We Use Your Data

    We use the data collected to:

    • Provide, maintain, and improve our App.
    • Ensure the security of your information and our systems.
    • Respond to inquiries, troubleshoot issues, and provide customer support.
    • Comply with legal obligations.
  3. Data Security

    We prioritise the security of your personal data. We implement industry-standard security measures to protect your information from unauthorised access, alteration, disclosure, or destruction. These measures include:

    • Regular audits and monitoring of our systems.
    • Encryption of sensitive data.
    • Access controls to limit data handling to authorised personnel only.

    Despite these precautions, no method of electronic storage or transmission is entirely secure. Therefore, while we strive to protect your personal data, we cannot guarantee its absolute security.

  4. Your Rights

    You have the following rights regarding your personal data:

    • Access: You can request a copy of the personal data we hold about you.
    • Correction: You can request corrections to your personal data if it is inaccurate or incomplete.
    • Deletion: You can request the deletion of your personal data. Upon receiving such a request, we will delete your data unless we are required to retain it for legal or regulatory purposes.
    • Withdrawal of Consent: Where applicable, you may withdraw your consent to the processing of your data.

    To exercise these rights, please contact us at operations@projectworx.build. We will respond to your request within 30 days.

  5. Data Retention

    We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal requirements. Once the data is no longer needed, it will be securely deleted or anonymized.

  6. Sharing of Data

    We do not sell or share your personal data with third parties except in the following circumstances:

    • To comply with legal obligations or respond to lawful requests by public authorities.
    • To protect and defend our rights or property.
    • With trusted third-party service providers who assist us in operating the App, provided they adhere to strict data protection policies.
  7. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. Any changes will be posted within the App and will be effective as of the “Effective Date” indicated above. Your continued use of the App signifies your acceptance of the updated policy.